Covid-19

• Surviving the new Kiwi tourism normal
• Covid-19 Owners FAQ's
• Covid-19 Cancellations

Renewing your listing

• How to renew your Pay Per House listing

FAQs

• I've forgotten my password
• How can I block out dates on my calendar?
• Transferring ownership
• Financial Services
• Understanding your tax obligations

Messaging

• How messaging works

Property listing options

• Listing tiers and search position
• How to list a property
• Pay Per House
• Pay Per Booking
• Listing Approval Process

How do people find my listing

• How people find your listing
• Advertiser benefits

Using the booking calendar

• Importing an external calendar
• How to block off dates

Cancellations

• How to cancel an online booking
• Cancellation policy
• Editing your cancellation policy

Rates Help

• Problems adding rates
• Your standard rate
• Additional Rates
• Custom date ranges
• Weekend rates

Getting paid

• Owner payments delay 06/02/2020 (Waitangi Day)
• What if I don't have a New Zealand bank account?
• Viewing upcoming or past payments
• Changing your bank account details
• Uploading your bank details

How renters leave a review

• Reviews on Pay Per House Listings

How to get the best out of your listing

• How to get the best out of your listing