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Holiday Houses Support
I'm an Owner
I'm an Owner
Covid-19
Surviving the new Kiwi tourism normal
Covid-19 Owners FAQ's
Covid-19 Cancellations
FAQs
Amend Bookings
How to renew your Pay Per House listing
I've forgotten my password
Add a cleaning/linen fee
How can I block out dates on my calendar?
Financial Services
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Property listing options
How to list a property
Listing tiers and search position
Pay Per House
Pay Per Booking
Listing Approval Process
How do people find my listing
How people find your listing
Advertiser benefits
How to get the best out of your listing
How to get the best out of your listing
Rates Help
Problems adding rates
Your standard rate
Additional Rates
Custom date ranges
Weekend rates
Using the booking calendar
How to block off dates
Importing an external calendar
Cancellations
How to cancel an online booking
How to cancel an offline booking
Editing your cancellation policy
Getting paid
Owner payments delay 06/02/2020 (Waitangi Day)
What if I don't have a New Zealand bank account?
Viewing upcoming or past payments
Changing your bank account details
Uploading your bank details
How renters leave a review
Reviews on Pay Per House Listings
Keeping your property safe
Sample Rental Contract
Safety Recommendations
Insurance
Messaging
How messaging works