Pay Per Booking

You can cancel bookings for renters through your account

If a renter has requested to cancel a booking, you will need to process this online, so that your calendar is cleared and the appropriate refunds can be made back to the renter (if applicable). 

To cancel a booking, you will need to open that booking, by finding it in your “Booking calendar”, or through the “View all bookings/enquiries” link on your account.

At the bottom of the booking, under "Make booking modifications", select “Cancel” and then click “Continue”.

Please choose a "Reason for cancelling" and follow the on screen steps from there. Once completed email the Renter confirming the cancellation.