Rates for some holiday houses can be very complex, so our system lets you add as many custom rates as you need to record them all. Sometimes the form won't let you save your rates though, because your latest entry conflicts with an earlier rate you've recorded.
The form to add rates is pretty smart and it will alert you if there is a problem with your entries. You can’t have two date ranges that overlap for instance, and you can’t have two rates for the same booking criteria for the same night.
Example 1: Duplicate dates
These two nightly rates are both for four guests between 1 Dec and 31 Jan. It isn't clear which rate applies, so the form lets you know there is a conflict.
What should I do?
You can resolve this conflict by changing the criteria for the second row. You could change any or all of the following:
- The duration of the stay (change it to weekly for example).
- The number of guests the rate applies to.
- The minimum number of nights required for this rate.
If you want to charge $140 for 4 guests at a different time of year you need to set up a new custom date range.
Example 2: Overlapping date ranges
These two date ranges overlap, and it isn't clear which rate applies on some dates. For example what is the charge for 25 Jan? The form lets you know there is a conflict and you won't be able to sav your rates until that is fixed.
What should I do?
You can resolve this conflict by changing the date range for either row. For example:
- Set the first custom range to end on 19 Jan.
- Or you could set the second range to start on 1 Feb.
If you're still having trouble please feel free to contact our team for assistance.